Saw Mill Club and Saw Mill Club East will remain closed for the foreseeable future per Governor Cuomo’s order. We will continue to monitor this ongoing situation and follow the recommendations of city, state and federal health professionals, with the hope of reopening as soon as possible. For updates regarding the closure, please visit our website, https://www.sawmillclub.com/connect/newsletter/
Please understand in this fast-changing environment, we’re doing our best to respond to questions you may have. Please consider giving us some time to do so, given the complexity of the situation. We’d also ask that you hold off before sending non-urgent requests.
Answers to some of your most frequently asked questions are below:
- Rest assured you will not be billed for monthly dues or ongoing monthly programs while the club is closed.
- All booked training and program sessions have been suspended. All expiration dates on any packages have been paused.
- We will not be making any refunds or credits until we are allowed to reopen. We apologize for any inconvenience this may cause you, but regarding these circumstances, we ask for your patience and understanding.
- If you need to retrieve personal belongings from a rented locker, please contact us at firstname.lastname@example.org to schedule an appointment.
Over this past weekend, both Saw Mill Club and Saw Mill Club East underwent a full, deep cleaning by professional crews in protective gear that ensures the clubs have been disinfected to the highest level possible.
We will continue to update you on our status as more news becomes available. Please also continue to view up-to-date information on our website.
We are hopeful to be up and running and seeing you soon at the club.
We appreciate your understanding and support during this unprecedented time.